This Shipping & Delivery Policy outlines the terms and conditions for the shipment of products purchased from Jeevan Mushroom.

1. Order Processing

  • Orders are processed after successful payment confirmation
  • Processing time is typically 1–3 working days
  • Orders are not processed on Sundays or public holidays

2. Shipping Coverage

  • We offer shipping across India (PAN India Delivery)
  • Delivery availability may vary depending on location

3. Delivery Time

  • Estimated delivery time: 3–7 working days
  • Delivery timelines may vary based on:
    • Location
    • Courier service
    • External factors (weather, logistics delays)

4. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout
  • Charges may vary depending on order quantity and location

5. Order Tracking

  • Once your order is shipped, tracking details (if available) will be shared via:
    • SMS
    • WhatsApp
    • Email

6. Delivery Guidelines

  • Please ensure accurate delivery address and contact details
  • Customers are responsible for receiving the order at the provided address
  • In case of failed delivery due to incorrect details, re-delivery charges may apply

7. Product Handling

Mushroom spawn is a sensitive biological product. Upon delivery:

  • Inspect the package immediately
  • Store the product in a suitable environment
  • Follow proper handling guidelines

8. Damaged or Defective Products

  • If the product is received damaged or contaminated, notify us within 2 days of delivery
  • Provide clear photos/videos for verification
  • We will review and provide replacement or resolution as per our policy

9. Delays

While we strive for timely delivery, Jeevan Mushroom is not responsible for delays caused by:

  • Courier partners
  • Natural events
  • Unforeseen logistical issues

10. Contact Us

For shipping-related queries, contact:

Jeevan Mushroom Private Limited
📧 [email protected]
📞 +91 7300085088
🌐 https://jeevanmushroom.com

11. Policy Updates

We reserve the right to update this policy at any time. Changes will be posted on this page.